Terms of Service

Lighthouse Travel Group ("we," "us," or "our") is an independent luxury travel agency specializing in cruise and resort vacation planning. We act as an intermediary between you and travel suppliers including cruise lines, resort properties, airlines, and ground transportation providers.

Our services include consultation, itinerary planning, booking coordination, and ongoing support throughout your travel experience. All bookings are subject to the terms and conditions of the individual travel suppliers.

All travel bookings are made on your behalf with third-party suppliers. Prices, availability, and terms are set by those suppliers and are subject to change until a booking is confirmed and deposit received.

Deposits and final payments are due according to the supplier's schedule, which we will communicate to you clearly at the time of booking. Failure to make timely payments may result in cancellation of your reservation by the supplier.

All prices are quoted in US dollars unless otherwise stated. We are not responsible for currency fluctuations or changes in supplier pricing after a booking is confirmed.

Cancellation policies vary by supplier and are communicated at the time of booking. Many luxury cruise and resort bookings carry non-refundable deposits and tiered cancellation penalties that increase as the departure date approaches.

We strongly recommend purchasing comprehensive travel insurance to protect your investment against unforeseen cancellations, medical emergencies, and travel disruptions. We can assist you in selecting appropriate coverage.

Our agency service fees, if applicable, are non-refundable once planning work has commenced.

We strongly encourage all clients to purchase travel insurance. While we can provide information about insurance options, the decision to purchase and the selection of coverage is entirely your responsibility.

Lighthouse Travel Group is not liable for losses that would have been covered by travel insurance had you chosen to purchase it.

All travel services are provided by independent suppliers. Your contract for travel services is with those suppliers, not with Lighthouse Travel Group. Each supplier has its own terms and conditions, which govern your booking.

We are not responsible for the acts or omissions of any supplier, including changes to itineraries, service quality, or cancellations initiated by the supplier. In such cases, we will advocate on your behalf to the fullest extent possible.

Lighthouse Travel Group acts solely as an agent for travel suppliers. We are not liable for personal injury, property damage, or other losses arising from travel services provided by third-party suppliers.

To the maximum extent permitted by applicable law, our total liability to you for any claim arising from our services shall not exceed the agency fees paid to us in connection with the affected booking.

You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair the site or interfere with any other party's use of it.

All content on this website — including text, images, logos, and PDF brochures — is the property of Lighthouse Travel Group or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without our written permission.

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand our data practices.

These Terms of Service are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Charlotte County, Florida.

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated terms.

If you have questions about these Terms of Service, please contact us: